Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of NINA TODARO

NINA TODARO

March 11, 2025

5  out of  5
rating by NINA TODARO
"Jennifer was a great help and was patient with me being I'm not computer literate!!"
We responded:
"Thank you so much for your kind words, Nina! We’re thrilled to hear you had a great experience."
Profile photo of Tiara Manns

Tiara Manns

March 6, 2025

5  out of  5
rating by Tiara Manns
"Amazing experience!!!"
We responded:
"Thank you for taking the time to share your experience, Tiara. We love hearing from happy customers, and are here anytime you need us!"
Profile photo of Craig Fewell

Craig Fewell

March 5, 2025

5  out of  5
rating by Craig Fewell
"We are grateful to have such a great insurance company. Fast and efficient."
We responded:
"Craig, thank you for the kind words and the five-star review! It’s great to know that you’re happy with our service. We truly appreciate your feedback and your trust in us. If you ever need anything, don’t hesitate to reach out—we’re here to help!"
Profile photo of Karen J Kidwell

Karen J Kidwell

March 5, 2025

5  out of  5
rating by Karen J Kidwell
"These Lovely People made it very easy to change to less expensive car insurance. They are saving me over 500.00 dollars a year. I Highly recommend them . They even sent me a hallmark greeting card thanking me for joining the Family. I would Love to Thank Them back !!!♡♡♡"
We responded:
"We can’t thank you enough for the fantastic review, Karen! It’s always our goal to provide the best service possible, and we’re so glad you joined our family. Your support means a lot to us, and we’re excited to continue serving you for years to come!"
Profile photo of Charles Briggs

Charles Briggs

February 24, 2025

5  out of  5
rating by Charles Briggs
"Nothing but pure excellence!!!! This office really care about their customers!! Im so delighted to be one of their customers!"
We responded:
"Thank you for the great review, Charles! We're so glad to hear you had a positive experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Karen

Karen

February 23, 2025

5  out of  5
rating by Karen
"We had been preparing to switch my insurance and Jennifer Shepard was very helpful and efficient when the time came to quickly make the switch without much warning. Thank you so very much."
We responded:
"We really appreciate your kind words, Karen! It’s great to know we were able to meet your expectations. If you need anything else, don’t hesitate to reach out!"
Profile photo of LeDonna Moore

LeDonna Moore

February 13, 2025

5  out of  5
rating by LeDonna Moore
"I am an Allstate Agency and have been working with Jenna for cancellations, and we always help each other on these, but I just wanted to give her a BIG SHOUT OUT because she is phenomenal, always kind, and I can feel her smile through the emails :) Thank you Jenna, you're amazing!!"
We responded:
"Your feedback means a lot to us, LeDonna, as someone in the industry yourself. Thank you for the positive review!"
Profile photo of Robert Ochoa

Robert Ochoa

February 11, 2025

5  out of  5
rating by Robert Ochoa
"We certainly would love to share our very advantageous and happy experience with Tammy. My husband let me know he encountered Tammy, on our quest to gain an insurance company that would appreciate our history and loyalty as customers. Happy to say we switched over to State Farm today. In great part because of Tammy. She was professional, very knowledgeable and super personable. We would like to again thank you for your time and consideration to our many inquiries. Looking forward to a mutually rewarding experience!!! Most Sincerely, Robert and Sherry O."
We responded:
"We’re so grateful for your positive review, Robert. Can’t wait to see you again soon!"
Profile photo of The Note 2 Self Guy

The Note 2 Self Guy

February 7, 2025

5  out of  5
rating by The Note 2 Self Guy
"Jennifer Shepard provided excellent customer service. She and Nicole Cockerham made me feel like family as they saved me money 💰 and provided better coverage. Note 2 Self: Thank you ladies for the update."
We responded:
"Thanks for the amazing review! We appreciate your support and look forward to your next visit!"
Profile photo of Scott Stephens

Scott Stephens

February 6, 2025

5  out of  5
rating by Scott Stephens
"I was having a bad experience with an insurance company I had been with for 44 years, so I called State Farm and spoke with Jena at Nicole Cockerham's agency. Not only did I get a personable, friendly voice, they saved me approximately $350 per year on house insurance and $1580 per year on auto insurance. I am very pleased. Highly recommend!"
We responded:
"Thank you for your five-star rating, Scott! We're glad we could provide excellent service."
Profile photo of Rondalyn Turner

Rondalyn Turner

February 5, 2025

5  out of  5
rating by Rondalyn Turner
"Jennifer was wonderful to work with. She was able to get our car and house at a great price. Very very friendly and knowledgeable."
We responded:
"We appreciate your five-star rating, Rondalyn! It's great to know that we were able to deliver excellent service."
Profile photo of Natascha Venezia

Natascha Venezia

October 17, 2024

5  out of  5
rating by Natascha Venezia
"We recently switched to this office from an agent who was very subpar. Nicole Cockerhams office (Jenna specifically) has been absolutely wonderful since our switch! We were able to get quotes for new insurance fast and were provided with no pressure other options we were never made aware of by our other agent. Everyone has been incredibly professional and courteous and we are so happy to have found this agent!"
We responded:
"Thank you so much for sharing your experience, Natascha! We’re delighted to hear that the transition to our office has been a positive one and that Jenna and the rest of our team have made you feel supported and well-informed. We believe in offering personalized service, ensuring our clients understand all their options without any pressure, so it’s great to know that approach made a difference for you. We’re honored that you’ve placed your trust in us after your previous experience, and we’re excited to continue providing you with the professional and courteous service you deserve. If there’s anything you need in the future, we’re always here to help. Welcome to our agency—we’re thrilled to have you!"
Profile photo of David Loomis

David Loomis

May 31, 2024

5  out of  5
rating by David Loomis
"Jenna and the team here are a pleasure to work with - highly recommend!"
We responded:
"Thank you for your kind words, David! It's great to hear that Jenna and the team have made such a positive impression. We strive to provide excellent service and a pleasant experience for our customers. We appreciate your recommendation."
Profile photo of Felicia Tilles

Felicia Tilles

April 19, 2024

5  out of  5
rating by Felicia Tilles
"Excellent service"
We responded:
"Thank you, Felicia! I'm so glad my team and I provided you with excellent service. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
Profile photo of JuzGabii

JuzGabii

April 12, 2024

5  out of  5
rating by JuzGabii
"Great communication and always willing to help your interest and pocket 1000% recommended"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you found our communication top-notch and our willingness to assist exemplary. Our team takes great pride in prioritizing our customers' interests and ensuring that our services are not only beneficial but also respectful of your budget. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations in the future!"
Profile photo of Kariston Nelson

Kariston Nelson

April 3, 2024

5  out of  5
rating by Kariston Nelson
"Thank you Jenna for having patience with me. You helped save me and my family some money.Appreciate your hard word and dedication on helping family’s"
We responded:
"Thank you so much for your kind words, Kariston! I'm glad Jenna could assist you in saving money for you and your family. Ensuring our clients' satisfaction and financial well-being is always our top priority, and I appreciate your acknowledgment of Jenna's efforts. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help you and your family in any way we can!"
Profile photo of Natalie Simmons

Natalie Simmons

March 25, 2024

5  out of  5
rating by Natalie Simmons
"Nicole and her team are phenomenal! We have all of our insurance policies with their office. They are extremely thorough and detailed during quotes and writing policies. In addition, Crystal is amazing with servicing. She is very knowledgeable and helpful. We have also had a few claims and have had exceptional service with those as well. Highly recommend this office to anyone looking for one! She also has two locations for your convenience, Mebane and Burlington! Thank you, Nicole and team!"
We responded:
"Thank you so much, Natalie, for your wonderful review! I'm thrilled to hear that you've had such positive experiences with our team and that we've been able to provide thorough and detailed service. Crystal and I are dedicated to ensuring our customers receive knowledgeable and helpful assistance, whether it's during the quoting process, policy servicing, or handling claims. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. We're here for you at both our Mebane and Burlington locations whenever you need us. Thank you again for your kind words!"
Profile photo of Chris Morton

Chris Morton

March 25, 2024

5  out of  5
rating by Chris Morton
"The best Agent in the business. I have referred many clients to Nicole and EVERYONE has also been impressed with her and her team. HIGHLY recommended!"
We responded:
"Thank you so much for your amazing review, Chris! I truly appreciate your kind words and the referrals you've sent my way. It's incredibly rewarding to hear that both you and your referrals have been impressed with the service provided by me and my team. Your recommendation means the world to us, and we're committed to maintaining the highest standards of service for all our clients."
Profile photo of Big TAZ

Big TAZ

March 25, 2024

5  out of  5
rating by Big TAZ
"I truly enjoyed my experience, Nicole was super friendly and very helpful #HighlyRecommend"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that you enjoyed your experience and found my assistance helpful. Providing friendly and helpful service is something I strive for with every customer interaction. Your recommendation means a lot to me and I'm grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out!"
Profile photo of David Squires

David Squires

March 13, 2024

5  out of  5
rating by David Squires
"Thanks Tammy for the in-depth review of my insurance needs. Love the new office space and the friendly service. See you again soon. Tony"
We responded:
"Thank you for your feedback, Tony! We're glad you appreciated Tammy's thorough assistance and enjoyed our new office space. We look forward to seeing you again soon. If you have any further questions or need assistance, don't hesitate to reach out."
Profile photo of Renato Sousa Rosa

Renato Sousa Rosa

March 7, 2024

5  out of  5
rating by Renato Sousa Rosa
"Wonderful customer experience. Jenna was knowledgeable thoughtful and expedient."
We responded:
"Thank you for sharing your experience, Renato! We're thrilled to hear that Jenna provided you with a wonderful customer experience. Being knowledgeable, thoughtful, and expedient are qualities we strive for in our team members, and it's fantastic to hear that Jenna excelled in all these areas."
Profile photo of Tev Sava Grind-time TV

Tev Sava Grind-time TV

February 16, 2024

5  out of  5
rating by Tev Sava Grind-time TV
"Always gave me good rates and helped in the best way possible."
We responded:
"Thank you for your kind review! My team and I are always here for you. - Nicole "
Profile photo of Danielle Ford

Danielle Ford

February 9, 2024

5  out of  5
rating by Danielle Ford
"State Farm is saving us alot of money! On our homeowners Insurance, and offered a discount if we bundled. The savings is WONDERFULL!!! Geico use to have the best price in Auto, but not anymore! A BIG THANK YOU TO STATE FARM!! And our policies have been upgraded ,as well!!"
We responded:
"Thank you, Danielle, for sharing your positive experience! We're delighted to hear that we could provide significant savings on your homeowners insurance and offer additional discounts through bundling. It's fantastic to know that our policies not only saved you money but also came with upgraded coverage. We appreciate your trust in us and look forward to continuing to meet your insurance needs! "
Profile photo of Scott Curry

Scott Curry

February 6, 2024

5  out of  5
rating by Scott Curry
"Nicole has an amazing staff! They were very helpful in finding me all the discounts, coverage and the best rate possible. I highly recommend them!"
We responded:
"Thank you so much for your kind words, Scott! I’m thrilled to hear that our team was able to help you find the best discounts and coverage. We always strive to ensure our clients receive the best rates possible, and your recommendation means a lot to us!"
Profile photo of Wendy Karmele

Wendy Karmele

February 5, 2024

5  out of  5
rating by Wendy Karmele
"Jennifer has been such an attentive and efficient agent! Great service!"
We responded:
"Wendy, thank you for giving us this great feedback! - Nicole"