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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Yeatts

June 25, 2025

5  out of  5
rating by Jerry Yeatts
"Outstanding"
We responded:
"Thank you for your trust and your wonderful five-star review, Jerry! We're proud to be part of your insurance journey."
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Jasmine Smith

June 25, 2025

5  out of  5
rating by Jasmine Smith
"The phone was answered promptly. Service was smooth and she was very pleasant and nice. She made me at ease with no worries."
We responded:
"We’re thrilled to earn your five-star rating, Jasmine! Please don’t hesitate to reach out whenever you need assistance—we’ve got you covered."
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Christopher Rhodes

June 17, 2025

5  out of  5
rating by Christopher Rhodes
"I recently purchased two jet skis and had them insured through Nicole Cockerham's State Farm Agency. On the first weekend out, one of the ski's was severely damaged. All it took to get it repaired and back up and running with minimum down top was a call to my agent. I just made the initial phone call and they did all the work. I hate that I'm only allowed to give 5 stars!!! Thank you to Nicole and her staff!!!"
We responded:
"Hi Christopher- Customer service will always be our number one priority. We are so glad you had a pleasant experience. Thank you for leaving us a 5 star rating!"
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Cooper F

June 13, 2025

5  out of  5
rating by Cooper F
"Easily and quickly added insurance for a new (to us) boat, all via text. Gotta love it."
We responded:
"Thanks a ton for the great feedback, Cooper! We’re thrilled to know you were happy with our service."
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kathi mccomic

June 12, 2025

2  out of  5
rating by kathi mccomic
"I was quoted one price and then charged a higher price"
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William Taylor

June 11, 2025

5  out of  5
rating by William Taylor
"Whenever I need something I know I can call and associate is all always willing to help and get me what I need most times I go in and make payment instead of doing it through the app and they’re always very friendly"
We responded:
"Thank you for taking the time to leave us a 5-star review, William. We’re proud to serve clients like you and are always just a phone call away."
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Hassan Berry

May 29, 2025

4  out of  5
rating by Hassan Berry
"Excellent communication and customer service"
We responded:
"Thanks so much for the kind words, Hassan! We’re proud to offer dependable coverage and top-notch service, so if there is anything we can do to get that five star rating from you, we'd love to hear!"
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Donna Gardner

May 29, 2025

5  out of  5
rating by Donna Gardner
"Nicole was very helpful in making sure we had the insurance levels we needed at a cost we could afford."
We responded:
"We’re grateful for your five-star rating, Donna! It’s a pleasure to serve you, and we look forward to continuing to meet your insurance needs."
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Chris Kane

May 29, 2025

5  out of  5
rating by Chris Kane
"Nicole and her team are absolutely amazing. Very knowledgeable and very friendly! They have truly been a class act and I would invite everyone to give them a call for their insurance needs!!"
We responded:
"Chris, thanks for the 5 stars and recommendation. We appreciate it!"
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Basboosa911

May 19, 2025

5  out of  5
rating by Basboosa911
"Everyone at the office is super polite and friendly. There’s ample space in the parking lock making it easy for anyone using a walker or wheelchair. You’re immediately greeted with a smile when you enter and offered a refreshment. That’s something you rarely see these days. I’ve been a customer for a couple of years now and I appreciate how Nicole reached out to me to go over my policy. I’m glad she did that because my coverage was not what I thought it was and she was able to make the changes for me oh the spot. I left knowing that I had exactly what I needed to protect myself. She took the time to get to know me and was able to tailor my plan to meet my needs and protect my assets. My appointment was in two parts; a video call and in person meeting. Her flexibility was greatly convenient for me and I’m glad to have had the option to do both. More so, I am glad that she was proactive and cared enough to go over my policies to ensure everything was where it should be. I can’t stress how wonderful the staff is and how hospitable they all are. I give my highest recommendation without reservation."
We responded:
"We truly appreciate your kind words and glowing review! Helping our clients feel secure and supported is our top priority. Thank you for choosing us!"
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Priscilla Garner Atwater

May 16, 2025

5  out of  5
rating by Priscilla Garner Atwater
"Everyone very friendly. Nicole was so helpful and knowlegable. I went to her for one policy but I left with two. She is a very sweet and easy person to work with."
We responded:
"Thank you for taking the time to provide us with such a great review, Priscilla. We appreciate your business!"
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Billie Martin

May 7, 2025

5  out of  5
rating by Billie Martin
"I have been very pleased with the staff. Very helpful!!"
We responded:
"We truly appreciate your kind review, Billie! It’s always our goal to provide clear guidance and dependable coverage—glad we could deliver that for you."
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David Roisler

May 2, 2025

5  out of  5
rating by David Roisler
"Great experience took care of all my insurance needs in one place and saved a little money at same time thanks."
We responded:
"We truly appreciate your kind words and support, David. Helping our clients feel secure and supported is what we’re all about!"
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Regenia Richardson

May 1, 2025

5  out of  5
rating by Regenia Richardson
"The agent was kimf, efficient, timely and extremly helpful when I needed assistance."
We responded:
"Thanks for the fantastic feedback, Regenia! Helping our clients feel informed and protected is what drives us every day. We’re here whenever you need us!"
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Tracee Slaughter

April 7, 2025

5  out of  5
rating by Tracee Slaughter
"I just recently signed up with State Farm for my auto and renters insurance. Everyone in the office was very helpful and friendly. I would recommend State Farm to everyone. Thanks, State Farm for being supportive with helping getting all my needs covered."
We responded:
"Thank you for the 5 star review, Tracee! It is our pleasure to be able to assist you."
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Paul W

April 4, 2025

5  out of  5
rating by Paul W
"Everyone in the office is authentically pleasant and helpful. Jenna is great to work with. Highly recommend!"
We responded:
"Thanks so much for your review, Paul! We're glad we could provide the service and support you were looking for. Don’t hesitate to reach out anytime!"
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Kevin Tesh

April 4, 2025

5  out of  5
rating by Kevin Tesh
"Jennifer was awesome. Helped us through the process for auto and home. I had used Allstate for 40 years, so it was a big deal to switch. Saved a couple of grand overall, and very happy!"
We responded:
"We appreciate your fantastic review, Kevin! Knowing that we’ve earned your trust means the world to us. Thank you for being a valued client!"
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kim orbison

March 26, 2025

5  out of  5
rating by kim orbison
"I have always received great care from the team."
We responded:
"Thanks for the 5-star rating, Kim! We’re so happy to hear that you had a positive experience and look forward to serving you again in the future."
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Evyone Davis

March 24, 2025

5  out of  5
rating by Evyone Davis
"Massey at State Farm was very knowledgeable, efficient, and professional as she put together a homeowner policy for me. She was pleasant to work with."
We responded:
"Thank you so much for taking the time to leave an excellent rating, Evyone. We really appreciate your business. Please let us know what we can do for you in the future."
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christlan crisp

March 20, 2025

5  out of  5
rating by christlan crisp
"Wonderful customer service."
We responded:
"We really appreciate your kind words, Christian. Thank you for trusting us with your insurance needs."
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Michael Barnette

March 19, 2025

5  out of  5
rating by Michael Barnette
"Nicole Cockerham’s office is the best! They have assisted my family and stood by us after my son’s accident and continues to be there when we need them."
We responded:
"We really appreciate such a fantastic review, Michael. I will be sure to pass along your feedback to the team. Thank you for trusting us with all of your insurance needs."
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Jay Carden

March 19, 2025

5  out of  5
rating by Jay Carden
"Very friendly and helpful staff! Love doing business with y’all!"
We responded:
"Thank you for taking the time to provide us with such a great review, Jay. We appreciate your business!"
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Jacqueline Smith

March 19, 2025

5  out of  5
rating by Jacqueline Smith
"Everyone at Nicole Cockerham State Farm location are the best? Very professional as well as knowledgeable.... Therefore I'm referring everyone to go & see Nicole for your insurance needs."
We responded:
"Thank you, Jacqueline! We truly appreciate your recommendation and are so happy you had a good experience with us. Please let us know if there is anything else we can do for you, we're happy to help!"
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Joyce “Jo” Peterson

March 17, 2025

5  out of  5
rating by Joyce “Jo” Peterson
"The agent was helpful, knowledgeable and courteous. We look forward to continuing with State Farm."
We responded:
"Thank you for the 5 stars, Jo! We’re thrilled you had a great experience. We appreciate your trust in us!"
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Amy Hicks

March 14, 2025

5  out of  5
rating by Amy Hicks
"Filed a claim online at night due to vehicle damage from debris in the road . The very next morning my car was in the shop and I have a rental covered under my policy. The process has been easy quick and seamless so far."
We responded:
"Thank you for the fantastic review, Amy! We’re so happy to hear that you had such a positive experience. We are always here for you!"