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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Boggs

Teresa Boggs

October 3, 2025

5  out of  5
rating by Teresa Boggs
"Helpful, aim to please."
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us! "
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Donald Gerald

October 3, 2025

5  out of  5
rating by Donald Gerald
"Quick response and affordable price"
We responded:
"Thank you, Donald, for your feedback! It's great to hear that you found our response time quick and our prices affordable. We appreciate your support and look forward to assisting you in the future."
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Nithin Gadiraju

October 3, 2025

5  out of  5
rating by Nithin Gadiraju
"Had a wonderful and smooth experience! Would highly recommend to anyone looking!"
We responded:
"It’s customers like you, Nithin, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Thomas Hunter

October 2, 2025

5  out of  5
rating by Thomas Hunter
"Hands down best insurance office and staff in Alamance County. Always happy and willing to help."
We responded:
"Thank you, Thomas, for your thoughtful remarks regarding our office and team. We are happy to learn that you are satisfied with our service and support. Your feedback is highly valued."
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Karen Hill

October 1, 2025

5  out of  5
rating by Karen Hill
"Lisa was very helpful and pleasant to work with"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Kevin Hicks

September 26, 2025

5  out of  5
rating by Kevin Hicks
"Jennifer was very helpful"
We responded:
"Thank you, Kevin, for your feedback. We're glad to hear that Jennifer was able to assist you effectively. Your support means a lot to us!"
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Twyla Stinson

September 22, 2025

5  out of  5
rating by Twyla Stinson
"Very caring from the start and even sent an appreciation card in the mail"
We responded:
"Thank you, Twyla, for your kind words and for taking the time to leave a review. We're glad to hear that you felt cared for from the beginning and appreciated the card. If you have any questions or need assistance, feel free to reach out anytime."
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Michael Barnette

September 17, 2025

5  out of  5
rating by Michael Barnette
"Nicole Cockerham’s office is the best! They have assisted my family and stood by us after my son’s accident and continues to be there when we need them."
We responded:
"We really appreciate such a fantastic review, Michael. I will be sure to pass along your feedback to the team. Thank you for trusting us with all of your insurance needs."
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Margaret Simpson

September 15, 2025

5  out of  5
rating by Margaret Simpson
"Nicole and her staff are awesome. They helped me review and update my current policies."
We responded:
"Thank you, Margaret, for your kind words! We're glad to hear that we were able to assist you with your policies. We appreciate your feedback and look forward to continuing to serve you."
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Tanisha Walton

September 3, 2025

5  out of  5
rating by Tanisha Walton
"The place is absolutely beautiful from the time you walk in. Everybody is very friendly! Jessica Walker was amazing and very informative from my car insurance to my life insurance policy! I did not leave confused or uncomfortable! I love State Farm! & I also had the pleasure in meeting Nicole Cockerham! Very friendly!"
We responded:
"Thanks for the awesome review, Tanisha! We aim to make every client interaction a positive one, and your feedback lets us know we're on the right track. We're looking forward to continuing to serve you!"
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Jessica West

August 22, 2025

5  out of  5
rating by Jessica West
"Working with Jennifer and the team at the Nicole Cockerham State Farm office has been wonderful. They have made the process of getting rental insurance, to homeowners insurance, car, and others seamless. Highly recommend this team for any insurance needs!"
We responded:
"Thanks for taking the time to leave such positive feedback, Jessica! We work hard to provide exceptional service, and knowing you’re satisfied means everything to us. We're proud to have you as a valued client!"
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Marla Michael

August 20, 2025

5  out of  5
rating by Marla Michael
"Massy from State Farm is incredibly knowledgeable, friendly and very helpful. She made me feel like I was the only client she had and that she had all the time in the world to help me, answered all my questions and told me she was sending me the information I needed to complete and send back . And she did it! In just a couple of days, I received an envelope in the mail of exactly what she said! I believe Massy actually loves her job and takes it seriously! Thank you, State Farm, for hiring someone better than Jake!"
We responded:
"Your feedback made our day, Marla—thank you! It’s a privilege to help you protect your home, vehicle, and family. Please reach out anytime—we’re always happy to help."
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Candace Salmon-Hosey

August 20, 2025

5  out of  5
rating by Candace Salmon-Hosey
"Jennifer Shepherd provided exemplary service and made the transition so easy. I appreciated her knowledge and patience as we worked through the details of each option. Based on my experience, I highly recommend this agency."
We responded:
"Thank you for the wonderful review, Candace! We’re proud to offer honest advice and dependable coverage—your satisfaction is always our top priority."
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Ronald Shields

August 18, 2025

5  out of  5
rating by Ronald Shields
"Found Jennifer to answer all my questions and find the coverage I wanted for home auto and personal protection. Felt a caring agent atmosphere."
We responded:
"Thanks for the fantastic review, Ronald! We're committed to making insurance simple, clear, and personalized, and we're glad that came through in your experience with us."
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Elfreda Sanniez

August 17, 2025

5  out of  5
rating by Elfreda Sanniez
"I have been using State Farms for my renters insurance. The company i was using for my auto insurance was too much so I decided to switch. The people here are great nice and helpful. I was surprised with the rate I got. Upon all that I was paying for my auto insurance with the former insurer, I didn't get what State Farms gave me. THANK YOU STATE FARMS."
We responded:
"Thank you so much for the 5-star review, Elfreda! We’re thrilled to hear you had a great experience—your support means everything to us. We hope to welcome you back again soon!"
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David Mello

August 17, 2025

5  out of  5
rating by David Mello
"Great service. Immediately answer whenever I message them."
We responded:
"We really appreciate you taking the time to leave us a 5-star rating, David. It’s always rewarding to hear that our efforts are making a difference. Thanks again for choosing us!"
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Maisha Griffin

August 6, 2025

5  out of  5
rating by Maisha Griffin
"Very loyal helpful and kind"
We responded:
"Thank you for your glowing review, Maisha! We’re honored to be your insurance partner and will continue to work hard to provide top-notch service."
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Bob Bernatchez

August 5, 2025

5  out of  5
rating by Bob Bernatchez
"Responsive, knowledgeable, easy to work with."
We responded:
"Thank you so much for the 5-star review, Bob! We truly appreciate your support and are glad we could meet your insurance needs. It's always our goal to provide clear guidance and great service. If you ever have any questions or need assistance in the future, we're here to help. Thanks again for trusting us with your coverage!"
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Rhonda Turner

August 1, 2025

5  out of  5
rating by Rhonda Turner
"Best customer service and experience from agent Jennifer!!"
We responded:
"We’re incredibly grateful for your positive feedback, Rhonda! Helping our clients find the right insurance solutions is what we love to do. Your satisfaction means a lot to us, and we're happy to know you had a great experience. Please don’t hesitate to reach out if we can be of service again. Thanks for the 5 stars!"
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Ted Davis

August 1, 2025

5  out of  5
rating by Ted Davis
"Was very helpful and very nice people I recommend they very highly"
We responded:
"What a wonderful surprise to see your review, Ted—thank you! Knowing we met your expectations inspires us to keep raising the bar. We appreciate you being a part of our journey."
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Ray Bradshaw

July 30, 2025

4  out of  5
rating by Ray Bradshaw
"My initial visit to get coverage on a new to me vehicle couldn't have been any easier. Rates seem fair. I'm looking forward to receiving great service."
We responded:
"Thank you so much for the great review, Ray! We’re glad you had a positive experience and truly appreciate your support. If there’s anything we could’ve done to earn that fifth star, we’d love to hear your thoughts!"
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Lulu Lea

July 29, 2025

1  out of  5
rating by Lulu Lea
"Can't find my initial review I submitted too soon this experience has turned HORRIBLE my agent is "no longer with the company" I FIND OUT AFTER ABOUT 2 MONTHS OF TRYING TO CONTACT SOMEONETO SEE WHAT'S GOING ON and there were some issues with the underwriters from what I was told... Long story short I'm being penalized for their error and my monthly payments for auto went waaayy up to where I can't even afford it. Not what I expected or signed up for and this is a horrible first impression is the first time customer I am very disappointed back to my old insurance I go as of tomorrow!"
Profile photo of Franziska Makowenskyj

Franziska Makowenskyj

July 24, 2025

5  out of  5
rating by Franziska Makowenskyj
"It was very easy and pleasant to talk to the agent to get my needs accomplished"
We responded:
"Thanks for the 5-star shoutout, Franziska! Your experience matters to us, and we're so glad we could deliver something great."
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Ashley Kluk

July 23, 2025

5  out of  5
rating by Ashley Kluk
"They always take care of us and anything I may need! Always fast, friendly, and go above and beyond!"
We responded:
"We’re so thankful for your review, Ashley. Our team is always working to provide the best possible experience—glad we hit the mark with you!"
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Jewell Westmoreland

July 15, 2025

5  out of  5
rating by Jewell Westmoreland
"Best customer service ever and saved us some money !!"
We responded:
"Your feedback motivates us to keep going above and beyond, Jewell. Thanks for your support and for choosing us!"